All return items must be in their original condition and packaging. The original and return shipping costs are non-refundable.
Please include a slip with your Order ID number, full name and reason for return inside the return package.
Consider insuring the return package in case it is lost or damaged in transit. BiggerFive is not responsible for items that are not delivered or damaged upon arrival.
Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product